Effective Date: 24 December 2025
Glowbooks.co.uk (“Glowbooks”, “we”, “us”, “our”) values your privacy.
This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services.
By accessing or using Glowbooks.co.uk, you agree to this Privacy Policy.
We may collect the following types of information:
This includes information you voluntarily submit, such as:
Name
Email address
Phone number
Business details (name, services, description, website, images, opening hours)
Location information (address, city, postcode)
Account login details
This information is collected when you:
Create an account
Add or claim a listing
Contact us
Subscribe to a paid plan
We may automatically collect technical data including:
IP address
Browser type
Device information
Pages visited and time spent on the site
Referring URLs and search queries
This data is used for analytics, security, and performance optimisation.
Glowbooks uses cookies and similar technologies to:
Enable core website functionality
Improve user experience
Analyse website traffic and usage patterns
You may disable cookies through your browser settings, however some features may not function correctly.
We use your information to:
Operate and manage business listings
Provide account access and support
Process payments and subscriptions
Communicate service updates and important notices
Improve website performance and security
Prevent fraud and misuse
We do not sell your personal data.
We may share information only with trusted third parties where necessary, including:
Payment processors (e.g. Stripe)
Hosting providers
Analytics and performance tools
All third parties are required to comply with applicable data protection laws.
If you submit information for a business listing, you acknowledge that:
Listing content may be publicly visible
Information such as business name, address, phone number, website, services, and images may be displayed publicly
Glowbooks may create basic business listings using publicly available information, including:
Business name
Address
Phone number
Website
Opening hours
Service categories
This information is sourced from publicly accessible online data and is used solely to:
Help users discover local businesses
Allow business owners to claim and manage their listing
Glowbooks does not publish private or sensitive personal data without consent.
If you own or represent a business listed on Glowbooks and wish to claim, update, or remove your listing, contact:
support@glowbooks.co.uk
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Restrict or object to data processing
Withdraw consent where processing is consent-based
Request a copy of your data
To exercise your rights, contact:
support@glowbooks.co.uk
We retain personal data only for as long as necessary to:
Provide services
Meet legal, accounting, or regulatory obligations
Resolve disputes or enforce agreements
We take reasonable technical and organisational measures to protect your data, including:
Secure servers
Limited access controls
Encrypted payment processing via third-party providers
However, no system is completely secure. Use of Glowbooks is at your own risk.
Glowbooks may integrate third-party services such as:
Payment gateways (e.g. Stripe)
Analytics tools
Mapping services
These providers operate under their own privacy policies. Glowbooks is not responsible for their practices.
Glowbooks is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised Effective Date.
Continued use of Glowbooks constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, contact:
Glowbooks Support Team
support@glowbooks.co.uk
